Terlampir kompetensi Hotel (Service & Sales)

• Syarifuddin Tangka
• Perdagangan / Jasa
• 06 June 2009

Why much-heralded competency programs actually fail to make your sales force any more competentby Benson Smith and Tony RutiglianoAuthors of Discover Your Sales Strengths (Warner Books, 2003)Some management fads sound so reasonable, i...

• heryudana
• Lain - Lain
• 19 March 2009

A person’s attitudes, values or self image formulates itself into self concept. A person’s value or respondent or reactive motives that predict what she will do in the short term add in situations where others are in charge. They are pe...

• sovia
• Lain - Lain
• 28 December 2008

People with a high need for achievement do enjoy challenging work, but they also want to ensure that they will succeed. Tasks that present so great a risk that success is improbable, do not interest or motivate them. Consequently, they tend to set co...

• sovia
• Lain - Lain
• 28 December 2008